Refund policy

Return and Refund Policy

Overview:

  • Items must be returned within three days of purchase.
  • UNBOXING VIDEO IS MUST for returns.
  • Products must be unused, in the same condition as received, and in original packaging.
  • Proof of purchase is required for returns.

Refunds:

  • Inspection & Approval: Once we receive and inspect the returned item, we will notify you whether your refund has been approved or rejected.
  • Refund Processing: If approved, your refund will be processed, and the amount will be credited to your original payment method.
  • Timeline: Refunds are typically processed within 4–5 business days after all necessary verifications are completed.
  • Credit to Account: Once processed, the refunded amount will be credited to your bank account or original payment method within 1–3 business days, depending on your bank’s processing timelines.

 

Exchanges:

  • Only defective or damaged items are eligible for exchange.

Return Shipping:

  • Customers are responsible for providing accurate shipping addresses and contact information and mobile numbers.
  • Customers are only responsible for return shipping costs if the item is defective or incorrect.
  • If your replacement request is approved, the new product will be dispatched within 2 business days of approval. The replaced item will be delivered within 4–7 business days, depending on your location.